Terms of service

 

Welcome to Frank Clean!

These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our site at frankcleen.co.nz, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our site or services.

1. General Conditions

  • Eligibility: To use our services, you must be at least 18 years old or have the consent of a parent or guardian.
  • Accuracy of Information: You agree to provide accurate and complete information when creating an account or making a purchase. You are responsible for maintaining the confidentiality of your account and password.
  • Right to Refuse Service: We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

  • Product Descriptions: We strive to ensure that our product descriptions and images are accurate. However, we do not guarantee that the descriptions, images, or other content are error-free, complete, or current.
  • Pricing: All prices are subject to change without notice. We are not liable for pricing errors and reserve the right to cancel orders that contain incorrect pricing.
  • Availability: Products are subject to availability, and we may limit the quantities of any products we offer.

3. Orders and Payments

  • Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including availability, errors in the product or pricing information, or issues identified by our fraud detection system.
  • Payment: You agree to pay all charges associated with your order, including any applicable taxes and shipping fees. Payment must be made through the methods provided on our site.

4. Shipping and Delivery

  • Shipping: We ship to New Zealand and Australia. Shipping times and costs vary based on your location and the shipping method selected at checkout.
  • Delivery: We strive to deliver products within the estimated timeframe, but we are not responsible for delays caused by factors beyond our control.

5. Returns and Refunds

For information on returns and refunds, please refer to our Return and Refund Policy.

6. Intellectual Property

  • Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Frank Clean or its content suppliers and is protected by copyright and trademark laws.
  • Use of Content: You may not use, reproduce, distribute, or create derivative works of any content on our website without our express written permission.

7. Limitation of Liability

  • No Warranty: Our products and services are provided "as is" and "as available," without any warranties of any kind, either express or implied.
  • Liability: To the fullest extent permitted by law, Frank Clean shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site, products, or services.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these Terms or your use of our site or services shall be resolved in the courts of New Zealand.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our site or services after any changes indicates your acceptance of the new Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Email: frank@frankcleen.co.nz
Website: frankcleen.co.nz

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.